Before we begin, let me clarify how an in-depth usage experience differs from a standard review. A review is part of my role as a journalist and reviewer. I take a piece of technology relevant to the topic and test it, typically over a week or two. A usage experience, on the other hand, is something I only document if the product proves exceptionally effective in my workflow, to the point where I could integrate it into my daily tasks. This is a significant distinction, as I am highly selective about the accessories I use professionally. For example, a headset must meet stringent criteria: it needs to be wireless with minimal latency, offer excellent battery life or convenient charging options, stay comfortable without overheating my ears, deliver outstanding sound quality, and be both reliable and versatile. The Jabra Evolve2 65 Flex managed to check most of these boxes—though not without some caveats.
This material will be divided into three sections. The first part will cover my overall impressions and the nuances I noticed during use. The second will focus on the experience of using the headset for content consumption, and the third will discuss its performance during content creation. I won’t be repeating the technical specifications here—they’re already detailed in the review, with a link provided in the video description. In essence, this usage experience serves as a companion piece to the review of the Jabra Evolve2 65 Flex.
Jabra Evolve2 65 Flex video review
General access
The first thing you should know—and something I discovered by chance—is that the Jabra Sound+ app has a dedicated menu item called “Headset settings,” tucked away in an unintuitive location. This menu resolves 99% of the issues I encountered with these headphones over several months of use.
For instance, if I accidentally touch the microphone and move it slightly downward, the headset starts prompting me to lower it completely. This reminder can be disabled through the “Mute reminder” option in the “Headset settings” menu.
Another example: when I take the headset off my head after pausing playback, the player occasionally resumes on its own—sometimes immediately, sometimes after 5-7-10 seconds, and sometimes not at all. It turns out the Jabra Evolve2 65 Flex has a head-detection sensor designed to trigger auto-pause when the headset is removed. However, this feature is inconsistent. Thankfully, it can be disabled through the “Auto-pause music” option in the settings menu.
The same menu also allows you to customize the noise cancellation mode cycle. Instead of holding the button to turn off noise cancellation, you can configure it to switch modes with a single press. Additionally, you can disable voice prompts, mute button press sounds, adjust microphone behavior, or fine-tune audio quality during calls.
Next, I looked into the possibility of replacing the ear cushions on the Jabra Evolve2 65 Flex in the future. The cushions are removable and come off easily with a simple twist. Replacement ear pads are available for purchase, even on platforms like AliExpress, at a reasonable price. However, I was disappointed to find that there are no options with cooling gel cushions.
At the moment, gel cushions aren’t available for the Flex version, but they are offered for the standard Jabra Evolve2 65. Unfortunately, the cushions are not interchangeable between the two models. However, there is a reasonable expectation that gel ear cushions may be released for the Evolve2 65 Flex in the future.
Content consumption
The Jabra Evolve2 65 Flex is excellent for casual use, including gaming and music listening. The sound quality is great, with a slight emphasis on bass and a strong focus on midrange frequencies, particularly voice. The clarity of voice reproduction is exceptional.
What does this mean? If your primary content consumption involves YouTube videos or spoken content rather than music, the Jabra Evolve2 65 Flex will likely outperform nearly any other competitor. Most competitors are optimized for music, not voice. While the music playback quality is also excellent, the voice clarity here is a perfect 10/10.
This advantage may not be immediately obvious, but for someone who rarely listens to music in headphones and spends most of their time on YouTube, it turned out to be a significant benefit. What’s more important, though, is my confidence in the headset’s reliability. It works while charging and can connect to multiple devices simultaneously—so it’s always connected to both my smartphone and laptop.
The included charging dock has also made me accustomed to keeping the headset in one place. I never lose it or misplace it among other items; it’s always in the same spot, always charged, and ready to go.
Don’t even consider the possibility of placing the headset incorrectly and forgetting about it, resulting in an uncharged battery. The Jabra Evolve2 65 Flex provides both an audio and visual indicator when it starts charging, so you won’t miss it.
Content creation
First, video editing. This is where the main strength of the Evolve2 65 Flex really shines. The focus on voice is key. In YouTube reviews, the most important aspect is always the sound—the picture is secondary. And sound has always been the most challenging part for me. Since this headset reproduces voice with exceptional clarity, I can better understand how to adjust the equalizer to improve the voice quality.
Next, signal latency—or rather, the lack of it. How this was achieved in games like S.T.A.L.K.E.R. 2 or Call of Duty: Black Ops 6, I’m not sure, but I can track enemies almost without delay based on sound. In fact, I’ve logged almost 150 hours in S.T.A.L.K.E.R. with this headset, and not once did I feel that the wireless connection or any latency was an issue.
In DaVinci, there’s absolutely no noticeable latency. However, it works by occasionally—emphasizing occasionally—filling the buffer for about half a second during playback. This means the sound doesn’t start immediately, but with a slight delay of around 150-200 ms. This happens very rarely, almost never causing any issues. When it does, I can simply replay the audio segment, and the delay is gone.
I should also mention the noise cancellation. Right now, I have an office inverter connected to my laptop that periodically activates its fans, running them continuously for 2-3 minutes. The noise cancellation in the Jabra Evolve2 65 Flex doesn’t completely eliminate this noise, but it reduces it to the point where I stop noticing it. It no longer affects tasks like video editing.
And this is an important detail, too—previously, active noise cancellation in headphones would distort certain frequencies. With the Jabra Evolve2 65 Flex, I didn’t notice this issue. Either noise cancellation has significantly improved across the market, or the company specifically addressed this and found a way to compensate. The latter seems more likely, considering how many details Jabra has already accounted for.
However, they missed one thing. The official case has a pocket for the adapter, and it needs to be inserted with the plastic tab facing inward, not the metal end.
The reason for this is that the edges of the pocket are sealed with a flat metal tool, making the plastic stiff, and it tends to catch on the metal end of the adapter. Since I’ve often hastily shoved the adapter into the case during missile strikes, to grab the headset along with my laptop and head to shelter, this bothered me at first. After a while, though, I stopped being annoyed. Just insert the adapter with the plastic tab facing inward.
Conclusions
This headset is 99% perfect for me. When gel-cooled ear cushions become available, it will be 100% ideal. And this is despite the fact that I’m not even the target audience. I’m not a call center worker, and I haven’t used a microphone in a long time. However, I really appreciated the ability to answer and hang up calls by raising and lowering the mic.
It’s important to understand this, because in the comments under the video review, there were claims that Sony models are better or Panasonic is better. They’re not better, because they have a different focus and purpose. The Jabra Evolve2 65 Flex is a tool for work. It’s not a toy. It’s a business tool, with an emphasis on voice, not music. The only thing holding this headset back from widespread popularity is that it fits the needs of a broader audience than its target group—yet these people don’t know about it. I discovered it, and I recommend it.
But let me know in the comments what you think about the idea of having a work headset that lasts for many years, but is focused on voice rather than music. Have you started listening to YouTube more often than music, like I have? Feel free to share your thoughts.
Read also:
- Jabra Evolve2 50 Universal Headset Review
- Razer Kraken V4 X Gaming Headset Review
- Logitech G ASTRO A50 X review: Almost perfect console headset